At Islamic Trendz, we are committed to providing high-quality products to our customers. To ensure satisfaction with your purchase, we offer a 7-day exchange policy under the following terms and conditions:
- Exchange Policy
- All sales are final. No refunds will be issued.
- You may exchange an item within 2 days from the date of purchase if you meet the following conditions:
- You must provide the original receipt.
- The item must be in its original Islamic Trendz packaging.
- The product must be unused, unwashed, unaltered, and undamaged, with all original tags attached.
- How to Exchange
- To initiate an exchange, please contact us at islamictrendzinfo@gmail.com 24/7.
- All exchanges must be approved and processed by our team.
- Exchanges for Discounted Items
- In the case of a price reduction during sales promotions, exchanges can only be made at the new, reduced price.
- Damaged or Defective Items
- If your product is damaged or defective, you must report the issue within 2 days of purchase (or 2 days of delivery for online orders).
- Claims made after this period will not be processed.
- Exclusion of Certain Items
- Used, worn, or misused items are ineligible for exchange.
- Items purchased during sales or promotional periods are not eligible for exchange.
- Accessories are non-exchangeable.
- Exchange Processing Time
- Please allow up to 3 weeks for the processing of claims and exchanges.
We recommend reviewing your items carefully before purchasing to ensure you are satisfied with your selection. Thank you for choosing Islamic Trendz!